Privacy Policy
Last updated: 2 October 2026
This Privacy Policy explains how EnjoySpoon ("we", "us", "our") collects, uses and protects your information when you visit enjoyspoon.in or place an order with us. By using our website, you agree to this policy.
Information We Collect
When you place an order, we collect the details you enter at checkout:
- Full name
- Phone number and email address
- Delivery address (house number, street, city, state, country and pincode)
- Order details such as products, quantity and amount
We do not collect or store your card, UPI, net-banking or wallet details. All payments are processed securely by our payment partner, Razorpay.
How We Use Your Information
- To process, pack and deliver your order
- To contact you about your order, delivery or any issue (by phone, WhatsApp or email)
- To handle returns, replacements and refunds
- To improve our products and website
- To send offers or updates, only if you choose to subscribe — you can opt out anytime
Sharing Your Information
We never sell or rent your personal information. We share it only with trusted partners who help us run our business, and only as much as they need:
- Razorpay — to process your payment securely
- Courier and delivery partners — to deliver your order
- Google (Google Sheets) — where our order records are stored
We may also disclose information if required by law or by a government authority.
Cookies
Our website may use cookies and similar tools to remember your cart and to understand how visitors use the site. You can disable cookies in your browser settings, but some features (such as the cart) may not work properly.
Data Security
We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure.
Your Rights
You can ask us to view, correct or delete the personal information we hold about you by contacting us using the details below.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new "Last updated" date.
Contact Us
EnjoySpoon
Surat, Gujarat, India – 395013
WhatsApp / Phone: +91 99047 39024
Email: enjoyspoon2026@gmail.com
FSSAI Lic. No. 20726022002935